SMRT reports unauthorised post on its X account, says investigation under way | Singapore Breaking News & Latest Updates

SMRT reports unauthorised post on its X account, says investigation under way — Find out what’s new onST website and app. At 11.08pm on July 27, a photo of a woman in traditional attire was posted on SMRT's official X account, acc...

Find out what’s new onST website and app.

At 11.08pm on July 27, a photo of a woman in traditional attire was posted on SMRT's official X account, accompanied by the caption “R”.

PHOTO: SMRT CORPORATION/X

Vihanya Rakshika

PublishedJul 28, 2025, 01:40 PM

UpdatedJul 28, 2025, 01:42 PM

SINGAPORE – SMRT has reported an unauthorised postto Xthat appeared on thetrain operator’sofficialsocial mediaaccount late onJuly 27.

At 11.08pm on July 27, aphoto of a South Asian woman in traditional attire was posted on the account, accompanied by the caption “R”.

Checks by The Straits Times showed that the post remained online for about10 minutesbefore it was removed.

During that brief window, it garnered over2,000 viewsand was reposted more than20 times, a figure that is higher than the account’s usual engagement rate. SMRT’s official X account SMRT Corporation has over471,000followers. The page typically posts announcementsand updates ondisruptions to train services.

In response to queries from ST, SMRT onJuly 28 said it was looking into the matter.

“We are aware of an unauthorised post that appeared on our official X account late Sunday night. We have reported the incident to X and are currently investigating this matter,” saidMs Margaret Teo, its group chief communications officer.

The post sparked confusion online, with users ofonline platformsReddit and HardwareZone sharing screenshots and speculating thatSMRT’s X account mighthave been hacked, or that a page administrator had accidentally posted a personal photo. Others questioned if the account had been spoofed.

ST has sent further queries to SMRT.